Are you passionate about delivering excellent customer service? Cross Border Talents is looking for Croatian speakers to join our client's team located in Cluj-Napoca. This remote position offers the chance to provide outstanding support to customers while working on an exciting project for a renowned company.

Your Role:

• Handle customer inquiries in Croatian through various communication channels.
• Provide accurate and timely information about products and services.
• Resolve customer issues effectively, ensuring a positive experience.
• Maintain detailed records of customer interactions.
• Collaborate with your team to enhance the overall support experience.

What Were Looking For:

• Fluency in Croatian (C1/C2) and proficiency in English (B2).
• Valid residence permit for Romania or an EU member state passport.
• Prior experience in customer service is an advantage.
• Strong communication and problem-solving skills.
• Basic computer skills and familiarity with customer support tools.
• Availability to work in shifts.

If you're ready to take the next step in your career and join a supportive team, apply now!