Remote Customer Advisor with German C1 and English - Healthcare

  • Wrocław, Poland
  • Full-Time
  • Remote
  • 8,000-9,600 PLN / Month

Job Description:

Are you passionate about healthcare and have an excellent command of both German and English? If so, this role could be the perfect match for you!

We are looking for a dynamic individual who thrives on communication and is ready to make a significant impact by providing exceptional support to clients in the healthcare industry. This is your chance to merge your language skills with your interest in healthcare!

Full-time position with shifts from 8:00 to 19:00, Monday through Friday. Every second Saturday is a working day.

Key Responsibilities:

  • Engage with health advisory tasks, contributing to the success of leading brands.
  • Serve as a key communicator, ensuring smooth interactions between customers and our clients.
  • Act as the first point of contact to provide consultation, assistance, and support to customers.
  • Build and nurture long-term relationships, establishing trust with clients.
  • Address customer inquiries and resolve issues, maintaining our clients reputation.
  • Learn how to provide strategic advice and deliver outstanding customer service.
  • Respond to various requests regarding pharmaceutical products via phone, email, and chat.

Qualifications:

  • Medical background: A Bachelor's or Master's degree in pharmacy, biotechnology, biology, chemistry, or a related field (an absolute MUST).
  • Advanced command of German (C1 and higher) and English B2 and higher (written and spoken).
  • Strong organizational and time management skills.
  • Self-driven and skilled at multitasking, ready to take on challenges.
  • Passionate about healthcare and eager to enhance your expertise in a professional setting.

Please note: to be considered, applicants need to have either a EU member state passport, a valid Residence Permit for Poland, a student visa OR a confirmation that one is a current student or a recent graduate from a Polish university.


If you're ready to take the next step in your healthcare career while leveraging your language skills, we'd love to hear from you!