Start Date: April 10, 2025

We are seeking a Italian speakers to join our client's international team as Customer Legal Advisors to provide exceptional customer service for an airline company in Lisbon. In this role, you will assist clients with legal inquiries related to airline policies, regulations, and claims. This is a fully on-site position with a structured schedule and weekends off.

Key Responsibilities:

• Handle legal inquiries related to airline regulations, passenger rights, and claims.
• Provide accurate information and assistance to customers via phone, email, and chat.
• Ensure compliance with airline policies and industry regulations.
• Deliver high-quality customer support to resolve disputes effectively.

Work Schedule:

• Monday to Friday (including bank holidays): 08:00 AM 05:00 PM (Portuguese time).
• Two days off: Saturday & Sunday.
• On-site position in Lisbon.

Eligibility Requirements:

• Must have valid documentation to work in Portugal:
  • EU ID, residence card, or Manifestação de Interesse.
  • Job-seeker visa
• Fluency in Italian and a good command of English.
• Legal or customer service experience is a plus but not mandatory.

If you meet the requirements and are interested in this opportunity, we encourage you to apply today by sending your up-to-date CV in English!